TRAINING COURSES

5

 

I. Leadership and Development 

II. Customer Service Excellence

III. Training and Development for Trainers 

IV. Human Resources Training

V. Sales and Marketing Training

VI. Online Marketing 

VII.  Business Workshops

Leadership Training in the Philippines: Leading and Managing People 

The ability to lead effectively and efficiently is essential for professional success in any given industry.
Leadership skills training is a good foundation and learning investment for managers because it greatly helps in building confidence, instilling a growth mindset, and creating more leaders through succession planning.

This leadership training is designed to help leaders manage the day-to-day operations, team’s performance, company targets and goals, and most importantly take care of people.

Basic Supervisor Training in the Philippines: Creating a Good Head Start

Being a new supervisor can be pretty challenging and at times a nerve-racking ordeal. One better way to cope with the changes is to prepare, prepare, and prepare. One main thing to prepare is to equip yourself with the right training for a good head start. This training is beneficial and a great eye opener to changes and transitions that come with it. This course is the premier offering of Learning Avenue PH because the trainers used to be supervisors and managers in different industries.

Professional Image Development Training in the Philippines

In today’s competitive world, it is essential to be presentable inside and out. The image that you present to the world represents the company that you are in. You must be a sterling example at all times to carry out a good professional image. Creating a good image paves the way to more opportunities leading to career success. It is important to invest in a professional image training as this will be your core foundation in building yourself all throughout your career. Essential topics: Perception Management, Growth Mindset, and Relationship Building

Personality Development and Image Development Training in the Philippines

“Unboxing” the real you. Getting to know yourself at a deeper level. Creating a better “YOU” is the main objective of this course. Having a good personality is what defines you from everybody and now is the better time to reach your full potential. This course aims to give you an edge and develop a good personality in the workplace. At the same time, it highlights the importance of effective corporate dressing and appearance, the right attitude, and communicating effectively.

Train the Trainers Training in the Philippines

This program is designed primarily as a basic guide for new trainers but it is also useful for seasoned trainers as a refresher course and to update their skills.

Customer Service Excellence Training in the Philippines

In the customer service industry, there is one important person and that is the CUSTOMER. Understanding customer’s needs is a great tool in providing customer satisfaction and exceptional customer experience that will always be remembered by the customer. Understanding your employee’s needs is also essential in the business. Learn the relation between excellent customer service and empowered employees.

Customer Service Training in the Philippines (Food Service Edition)

Do you want your restaurant to have a good customer following?
Do you want your restaurant to be above the competitors through excellent customer service?
Do you want to create a customer service culture that will translate to your restaurant’s business goals and profit targets?

Then learn how Customer Service Excellence Training (Food Service) can help your organization.

There are a lot of of food establishments around the world and one sure thing customers look into, apart from great food is excellent customer service leading to memorable CUSTOMER EXPERIENCE.

“Customer experience is what the customer remembers when he/she walks out from the establishment.”

There are a lot of customer service training all over the world but one thing is lacking and that is application of things learned. In this training, it offers more than theories but remarkable discussions embedded in case studies and role plays. In this way, it becomes realistic and effective leading to application of the things learned.

This is one of the Top 3 training from Learning Avenue PH this is being facilitated by a former manager from the food service industry.

If you want to see great improvements in your service delivery in your establishment that will lead to SALES AND CUSTOMER RETENTION, then by all means this course is designed for that goal.

Customer Service Training in the Philippines (Hospitality Industry)

There are a lot of of hotels and resorts around the world and one sure thing customers look into, apart from great food is excellent customer service leading to memorable CUSTOMER EXPERIENCE.

“Customer experience is what the customer remembers when he/she walks out from the establishment.”

Your hotel or resort should not only be a choice destination but also a choice of excellent CUSTOMER EXPERIENCE that will keep the customers coming back.

There are a lot of customer service training all over the world but one thing is lacking and that is application of things learned and completely serving the customer.  In this training, it offers more than theories but remarkable discussions embedded in case studies and role plays. In this way, it becomes realistic and effective leading to application of the things learned.

Managing Customer Complaints Training in the Philippines

One thing that is constant in the customer service journey in all organizations is customer complaints.

Customer complaint is also an effective tool to enhance customer service and turn it to customer service excellence. Handling complaints is very critical and employees play a big role in handling customer complaints into a positive and meaningful experience. Learning how to handle customer complaints will lead to customer retention, customer satisfaction and process improvement. This training is designed to to teach the participants to view customer complaints as wonderful opportunities and identify possible root cause that triggers customer complaints.

Executive Assistant Training in the Philippines

The work of Executive Assistant, Secretaries and Admin Personnel hold a big role in the organization’s changing demands and expectations. The role entails a complete skill set to drive results, create impact, and getting things done.

The key is to deliver impeccable results at a given time in an efficient and effective manner.

This training is designed to create a growth mindset, increase productivity and contribute more to the working relationship with management and colleagues in the workplace.

Effective Presentation Skills Training in the Philippines

Powerful presentations mean having the right skill set, structured framework, and confidence level to manage and convince different audience. Being a confident and organized speaker can strategically help the company exceed its targets and goals.

This training course will enable the participants understand the importance of core presentation skills and how it can yield positive results and build company image positively.

Time Management Training in the Philippines

Effective time management is essential in all organizations to produce results and maximize productivity and effort. It is more than getting things done, but it is a complete package of smart approach, setting goals, effective delegation, and identification of time stealers.

In this course, we will teach you to build the habit of time management techniques and be in control of your working day leading to more productive days and powerful results that the organization will greatly benefit.

Stress Management Training in the Philippines

In today’s ever-changing business environment, stress is inevitable and is becoming everyone’s constant. Projecting a professional presence means overcoming stress and turning it to an opportunity.

Reality check: It is possible to use stress to fuel positive change whether it’s the personal life or professional life?

In this workshop, we will uncover the root cause of stress, accepting stress, and overcoming it with positive mindset.

Above all, creating a resilient culture within the organization is what we will be aiming for.

Call Center Training in the Philippines

Learning Avenue PH provides a good foundation training for professionals who want to start working in the call center industry. There’s more to “just answering the phone” because the call center industry is more than that. This training gives a clear picture of what the industry is about and how you can leverage and excel within a given timeline.

Online Selling and Effective Business Branding

This training aims to create doors of opportunities through online selling and effective branding. This will greatly help entrepreneurs who are starting their own businesses, are in the business already, and those who plan to shift into entrepreneurship.  Participants will learn how to create a solid foundation to follow and to establish a successful brand in serving a specific type of audience or target market.  This will also discuss why VMV – vision, mission, and values is important in branding your business. The most important part in this training is learning how to market it online effectively.

Self-care for Moms

This talk aims to let moms embrace and apply self-care in their daily lives with all the hats that they are wearing. It also aims to motivate moms and let them see a different perspective in their daily lives.

Stress Management and Corporate Wellness In The Philippines

This mindful talk aims to give a refreshing breather to corporate employees to ease out whatever stress they are in. Furthermore, this talk would like to help out employees to manage their stress and turn this as an opportunity to learn more in life.

Succulents and Cacti Workshop in the Philippines

In this workshop, you don’t have to be a pro or possess a green- thumb because we will teach you the step by step in caring, propagating, styling, and selling in the marketplace. Creating a beautiful and stylish dish arrangement is also what’s in store for you.

At the same time, we will teach you how to stand out in the market that will DIFFERENTIATE you from competitors (Big Bonus) and how to make awesome giveaways.

Succulents and Cacti Workshop with Stress Management In The Philippines

In today’s ever-changing business environment, stress is inevitable and is becoming everyone’s constant. Projecting a professional presence means overcoming stress and turning it to an opportunity. However, it’s not always the case because it is human nature to have an overwhelming feeling about stress.

Most of us have experienced feelings of low energy, loss of motivation, diminishing interest in our purpose in life as we struggle in our daily grind.

In this workshop, we will uncover how gardening can greatly help in mental health in the workplace. This workshop will pave the way for the employees to understand that stress is manageable, and mindfulness is a decision to be made daily.

Above all, creating a resilient culture within the organization is what we will be aiming for.